ORDER DATES FOR PRE CHRISTMAS MATTRESS DELIVERY: QLD 4/12 - MELB 8/12 -SYDNEY METRO 15/12. All OTHER LOCATIONS WE CANNOT GUARANTEE PRE CHRISTMAS DELIVERY
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Looking for some basic tips and tricks to keep your TNBC products looking and feeling their best?
When you receive your new natural products, the care instructions will be included, however, we know sometimes things can get lost. We have included some product care information below but you can also head to the product page or send an email to support@naturalbedding.com.au, if you need any further information on how to best look after your new purchase!
Do not cut the ties of this mattress, unzip the cover, or remove any stitching. An exception is made for the Aurora and Alba mattresses, please see below for further instruction
This fabric cannot be washed. An exception is made for the Aurora and Alba mattresses, please see below for further instruction
Do not leave this mattress folded for an extended period of time
Do not put weight on this mattress when it’s folded
Do not expose bare latex to sunlight or air
Aurora and Alba mattresses ONLY - DO NOT unzip any other TNBC mattress
These covers are able to be machine washed on a low, cold setting. Use a natural, mild detergent and line-dry. The process of putting the cover back on can be tricky so please email us at support@naturalbedding.com.au if you require assistance with this.
How to put cover back on:
After washing or removing the cover, open the zip in the centre and turn the cover inside out
Place the cover with the zip facing down on the floor
Place the latex insert on top of the cover, ensuring all corners are evenly lined up
Pull two corners of the latex towards each other until the corners meet in the middle
Lift the cover from underneath the latex with one hand, while inserting the latex gently into the corner of the cover
Turn the cover the right way out until the latex insert returns to its original position, flat on the floor.
The corners of the latex insert should now be inside the cover
Repeat steps 4-7 with the opposite corners
All Organic Latex mattresses come with a 10-year manufacturer's guarantee.
Toppers
(Wool & Latex/Latex Only)
DO
Sleep on both sides of your topper
Turn your topper regularly
Use a slatted bed frame with adequate airflow
Check your topper for any dampness
Use a mattress protector
DO NOT
Do not cut the ties of this topper, unzip the cover, or remove any stitching. An exception is made for the latex only topper, please see below for further instruction
This fabric cannot be washed. An exception is made for the pure latex topper, please see below for further instruction
Do not leave this topper folded for an extended period of time
Do not put weight on this topper when it’s folded
The wool & latex toppers will pack down over time. If a body imprint is left in the mattress, roll it up each day until the wool has packed down evenly.
Latex topper only - DO NOT unzip wool & latex topper
These covers are able to be machine washed on a cold low setting. Use a natural, mild detergent and line-dry. The process of putting the cover back on can be tricky so please email us at support@naturalbedding.com.au if you require assistance with this. Please follow the instructions above for placing this cover back on as it is the same processes as for mattresses.
All Organic Latex and Organic Latex & Wool toppers come with a 5-year manufacturer's guarantee.
Bassinet & Cot Mattresses
DO
Sleep on both sides of your mattress
Turn your mattress regularly
Use a slatted bed frame with adequate airflow
Check your mattress for any dampness Use a mattress protector
DO NOT
Do not cut the ties of this mattress, unzip the cover, or remove any stitching
This fabric cannot be washed
Do not fold this mattress
All Bassinet & Cot mattresses come with a 5-year manufacturer's guarantee.
Turn your mattress regularly, at least once a month or more depending on the dampness of the room and aeration in the bed frame. DO NOT UNZIP the shell or cut ties. If mattress becomes soiled or mouldy, use a small amount of hydrogen peroxide bleach, white vinegar, or clove oil and gently rub the area. Wipe and then dry in the sun or direct heat source. If mattress becomes wet, air immediately in direct sunlight or dry with a hairdryer. Any form of dampness or mould, air in direct sunlight. Mattresses need to be on a slatted base for adequate air flow.
Furniture
For care of our hand-made furniture, you may wipe it down with a slightly damp cloth to remove dust or any spills.
Do not use furniture sprays or any harsh chemicals to clean, as this may affect the colour of the timber
Shipping and/or delivery will be calculated on checkout. Prices at checkout for Mattress deliveries is for metropolitan Syd/Bris/Canb/Adel/Melb only - please contact us for a quote to non metro areas.
Please contact us for shipping of furniture within Australia. Furniture can be picked up from our workshop in Marrickville or be delivered and assembled onsite within the Sydney metropolitan area, which costs between $130 and $180. ETA's will be subject to production times and potential delays with couriers.. If you require more information please call 02 9569 4834.