Product Care

Looking for some basic tips and tricks to keep your TNBC products looking and feeling their best?

When you receive your new natural products, the care instructions will be included, however, we know sometimes things can get lost. We have included some product care information below but you can also head to the product page or send an email to support@naturalbedding.com.au, if you need any further information on how to best look after your new purchase!

Mattresses/Overlays

All Latex Mattresses

(Aurora, Artemis, Dawn, Luna, Dreamer, Cloud 9, Cloud 7, Sovereign Rest, Deluxe & Supreme)
DO
  • Sleep on both sides of your mattress
  • Turn your mattress regularly
  • Use a slatted bed frame with adequate airflow
  • Check your mattress for any dampness
  • Use a mattress protector

DO NOT

  • Do not cut the ties of this mattress, unzip the cover, or remove any stitching. An exception is made for the Aurora and Dawn mattresses, please see below for further instruction
  • This fabric cannot be washed. An exception is made for the Aurora and Dawn mattresses, please see below for further instruction
  • Do not leave this mattress folded for an extended period of time
  • Do not put weight on this mattress when it’s folded
  • Do not expose bare latex to sunlight or air

Aurora and Dawn mattresses ONLY - DO NOT unzip any other TNBC mattress

These covers are able to be machine washed on a low, cold setting. Use a natural, mild detergent and line-dry. The process of putting the cover back on can be tricky so please email us at support@naturalbedding.com.au if you require assistance with this.

All Organic Latex mattresses come with a 10-year manufacturer's guarantee.

 

Overlays

(Wool & Latex/Latex Only)
DO
  • Sleep on both sides of your overlay
  • Turn your overlay regularly
  • Use a slatted bed frame with adequate airflow
  • Check your overlay for any dampness
  • Use a mattress protector

DO NOT

  • Do not cut the ties of this overlay, unzip the cover, or remove any stitching. An exception is made for the pure latex overlay, please see below for further instruction
  • This fabric cannot be washed. An exception is made for the pure latex overlay, please see below for further instruction
  • Do not leave this overlay folded for an extended period of time
  • Do not put weight on this overlay when it’s folded

The wool & latex overlays will pack down over time. If a body imprint is left in the mattress, roll it up each day until the wool has packed down evenly.

Pure latex overlay only - DO NOT unzip wool & latex overlay

These covers are able to be machine washed on a cold low setting. Use a natural, mild detergent and line-dry. The process of putting the cover back on can be tricky so please email us at support@naturalbedding.com.au if you require assistance with this.

All Organic Latex and Organic Latex & Wool overlays come with a 5-year manufacturer's guarantee.

 

Bassinet & Cot Mattresses

DO

  • Sleep on both sides of your mattress
  • Turn your mattress regularly
  • Use a slatted bed frame with adequate airflow
  • Check your mattress for any dampness Use a mattress protector

DO NOT

  • Do not cut the ties of this mattress, unzip the cover, or remove any stitching
  • This fabric cannot be washed
  • Do not fold this mattress

All Bassinet & Cot mattresses come with a 5-year manufacturer's guarantee.

 

 

 

Turn your mattress regularly, at least once a month or more depending on the dampness of the room and aeration in the bed frame. DO NOT UNZIP the shell or cut ties. If mattress becomes soiled or mouldy, use a small amount of hydrogen peroxide bleach, white vinegar, or clove oil and gently rub the area. Wipe and then dry in the sun or direct heat source. If mattress becomes wet, air immediately in direct sunlight or dry with a hairdryer. Any form of dampness or mould, air in direct sunlight. Mattresses need to be on a slatted base for adequate air flow.

 

Furniture

For care of our hand-made furniture, you may wipe it down with a slightly damp cloth to remove dust or any spills.
 
Do not use furniture sprays or any harsh chemicals to clean, as this may affect the colour of the timber
 
Here is a product that is safe to use with the stain: https://www.livos.com.au/products/product/trena-ph-neutral-cleaner-556.

The assembly instructions will be included with your base, for any product care or assembly questions please email support@naturalbedding.com.au.

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