Guarantee & Product Care
All Timber Furniture made by The Natural Bedding Company comes with a 10 year manufacturers guarantee.
The Natural Bedding Company guarantee covers the following:
- Manufacturing defect
- Material defect
The Natural Bedding Company guarantee does not cover the following:
- Picking up/ collecting or delivering any returned goods under warranty. Charges will apply for this service as per consumer law.
- A base that is found by TNBC to be in a stained or unsanitary condition.
- A base that is not to your liking such as being too large or too small for your space.
- Normal wear and tear.
- Damage caused by mishandling.
- Base damage caused by fittings not having been kept sufficiently tight.
Cleaning your TNBC furniture:
Wipe down with a damp cloth to remove dust or any spills. Do not use furniture sprays or any harsh chemicals to clean as this may affect the colour of your furniture.
The assembly instructions will be included with your base, for any product care or assembly questions please email email@example.com
Our warehouse team do their best to check every item prior to shipment, however if a product has slipped through the cracks and you receive something that contains a fault please reach out to us so we can rectify this for you.