Guarantee & Product Care
The supplier guarantees the products against faulty workmanship or materials subject to fair and appropriate use including following the stipulated “Care Instructions” for each product. If you receive faulty or incorrect items these will be replaced for no additional cost to you.
We advise washing prior to use. Wash in cold or warm water on a gentle cycle using a gentle detergent. Launder stains immediately, if allowed to set they may be impossible to remove later. Do not bleach, soak or dye your sheets. Do not dry clean. Line dry in shade is preferable, however they can be tumble dried on a low heat setting as a high heat may damage the fibres. Please note overdrying on the line for a prolonged time may affect colour.
To keep your linen soft, ensure it is rinsed thoroughly to remove all soaps and detergents.
Some prefer the natural crinkled texture of linen and prefer not to iron, however if you prefer the smoother texture, then use a low heat setting. Iron on the wrong side first and then on the right side for light coloured linens. Only iron dark linens on the wrong side. Iron linen until satisfactorily smooth, but not bone dry.
Linen dries quickly so either store in a cool, dry, well-ventilated place or set it back on the bed slightly damp. Do not store your linen in plastic bags, cardboard boxes etc. as fumes can rot or mark the linen. When storing for long periods, be sure to refold your linen periodically to improve ventilation.
For help with product care please email email@example.com.
Our warehouse team do their best to check every item prior to shipment, however if a product has slipped through the cracks and you receive something that contains a fault please reach out to us so we can rectify this for you.