60cm x 42cm
Please note pillow dimensions may vary by a few centimetres due to the natural variations of 100% natural wool.
To rejuvenate the wool and keep it refreshed, we recommend regularly airing your pillow in direct sunlight. Additionally, the use of a pillow protector can help to increase the pillow’s longevity. Please note, as the wool is untreated it is unable to be washed. Although the organic cotton pillow cover is removable and washable (cool water), we recommend against this as the process of removing and then refitting the wool may misshape it. Spot clean for minor stains and spills. Handcrafted in our own Sydney workshop.
For help with product care please email email@example.com.
We ship our bedding accessories and pillows from Monday to Friday, same day where possible, subject to products being in stock and available. In-stock items will be dispatched no later than 3 business days from order via Australia Post or one of our third-party courier partners. Delivery timeframes are estimated to be 3-10 days after dispatch, and tracking details will be supplied once the order has been dispatched.
Shipping rates start from $10 for standing shipping, medium + large orders/items will be charged at a higher rate. The final delivery charge for your order will be calculated at the checkout. To view the overall cost of your delivery, please add all items to your shopping cart and ensure your delivery suburb and postcode are correct.
We can offer a store credit or exchange on all bedding accessories except pillows. Please note that we’re unable to issue refunds for change-of-mind returns. Provided you have not used your item or removed the packaging, simply email our team to notify them of your change of mind - contact us here to organise your return. We’ll get in touch with you as soon as possible to start the process. If your change-of-mind return is approved, you will need to return the items/s to our Sydney Warehouse in original packaging at your own cost.
You must return a product within 14 days of receiving the items, in unused condition with all original packaging to our warehouse, for a store credit or exchange. The cost of shipping for returned goods and replacement goods must be covered by the customer. We suggest you use registered mail to ensure the goods reach us safely. The returned goods must be received by our team before replacement goods can be dispatched.
Items that are purchased during a sale, custom made or at a discounted price are not able to be returned or exchanged.